Privacy Policy

Last Updated: August 25, 2026

This Privacy Policy explains how ADZZ LTD (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit our online store, make a purchase, contact us, or otherwise use our services.

We are committed to respecting your privacy and handling personal information responsibly and in accordance with applicable UK data protection laws.

1. Information We Collect

When you use our website or purchase from our store, we may collect information such as:

• Your name

• Billing and delivery address

• Email address

• Telephone number

• Order and transaction information

• Products purchased or viewed

• Payment-related information

• IP address and device information

• Browser type and website activity

• Communications you send to us

• Customer service and return information

Payment information is generally processed securely by our payment service providers. We do not normally receive or store your complete payment card details.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders.

• Arrange delivery of your purchases.

• Process payments, returns, refunds, and exchanges.

• Communicate with you regarding your orders.

• Provide customer service and respond to enquiries.

• Detect and prevent fraud or misuse of our services.

• Maintain and improve our website and services.

• Comply with legal, tax, accounting, and regulatory requirements.

• Send marketing communications where you have provided consent or where otherwise permitted by law.

3. Legal Bases for Processing

Where applicable under UK data protection law, we process personal information on one or more legal bases, including:

• Contract: Where processing is necessary to fulfil your order or provide services you have requested.

• Legal obligation: Where we are required to retain or process information to comply with applicable laws.

• Legitimate interests: Where processing is necessary for legitimate business purposes, such as preventing fraud, improving our services, and protecting our business.

• Consent: Where you have specifically agreed to certain processing, such as particular marketing communications.

4. Shopify

Our online store is hosted through Shopify, which provides the e-commerce platform that enables us to sell our products and services online.

When you use our store, certain personal information may be processed through Shopify and its service providers in order to operate the website, process transactions, provide security, and deliver related services.

5. Sharing Personal Information

We may share personal information with trusted third parties where necessary to operate our business, including:

• E-commerce platform providers.

• Payment processors.

• Delivery and logistics companies.

• IT and website service providers.

• Customer service providers.

• Professional advisers such as accountants or legal advisers.

• Government authorities or regulators where required by law.

We only share information where reasonably necessary for the relevant purpose or where required by law.

We do not sell your personal information for money.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand how visitors use our website, improve performance, prevent fraud, and support advertising or marketing where applicable.

You may be able to manage certain cookie preferences through your browser or the cookie controls available on our website.

7. Marketing Communications

Where permitted by law, we may send you information about products, promotions, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at support@adzzltd.xyz.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications regarding your orders.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal, accounting, or tax obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where required, appropriate safeguards are used to protect personal information transferred internationally in accordance with applicable data protection requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information in certain circumstances.

• Request restriction of certain processing.

• Object to certain processing.

• Request data portability where applicable.

• Withdraw consent where processing is based on consent.

• Complain to the relevant data protection authority.

These rights may be subject to certain legal limitations and exemptions.

To exercise your privacy rights, please contact us at support@adzzltd.xyz.

12. Children's Privacy

Our products and services are not intended for children to purchase independently. We do not knowingly collect personal information from children where doing so would be prohibited by applicable law.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or legal requirements.

The latest version will be published on our website with an updated revision date.

15. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us:

ADZZ LTD
18 Pine Road
London, England
NW2 6RY
United Kingdom

Email: support@adzzltd.xyz
Phone: +44 2087125370